Home › Setup Guide

IBO Player Setup Guide

IBO Player is the only application TVRegal supports, and this guide walks you through installing it, loading your playlist and getting the full channel guide on screen. Set aside about ten minutes — most subscribers finish faster than that.

Before you start

Once your order is confirmed on the checkout page, we email you three things: a username, a password and a playlist URL. Keep that email open — you will need all three. You will also need the device's MAC address and device key, which IBO Player displays on its own welcome screen the first time you open it.

What you need

  • Your TVRegal credentials (username, password, playlist URL) from your activation email
  • One supported device — Smart TV, Fire Stick, Android box, phone, tablet, PC or Mac
  • A stable internet connection: 25 Mbps for 4K, 12 Mbps for Full HD, 6 Mbps for HD
  • Roughly ten minutes, once

One device, one app

Each TVRegal subscription authorises a single device at a time, and IBO Player is the only supported client. That restriction is deliberate — it is exactly what keeps our servers fast and the picture stable for everyone. See the pricing page for what each plan includes.

What IBO Player does well — and what it does not

A short, honest appraisal before you install it.

Installs almost anywhere

IBO Player is published for Android, Fire OS, iOS, Windows, macOS and the Samsung Tizen and LG webOS app stores. Very few players cover that many platforms from a single codebase.

Excellent on non-Android Smart TVs

This is where IBO Player really earns its place. Samsung and LG televisions have limited player options, and IBO is among the most reliable of them.

Clean, fast interface

Categories, favourites and search are all quick to reach with a standard TV remote, and the EPG populates automatically once your playlist loads.

No recording function

IBO Player cannot record live streams to local storage. If recording is essential to your household, this is the limitation to weigh up first.

No multi-screen view

There is no picture-in-picture or split-screen mode. You watch one channel at a time — which aligns with the one-device rule anyway.

Remote playlist activation

Playlists are registered against your device on IBO's activation portal rather than typed straight into the app. It is one extra step, covered below.

Step 1 — Activate the app on the IBO portal

Every IBO Player installation, on every platform, starts the same way. Open the app once and it shows a welcome screen with two values: a MAC address and a Device Key. Write both down.

  1. Open IBO Player on your device and note the MAC address and Device Key shown on the welcome screen.
  2. On a phone or computer, go to the activation portal address printed on that same welcome screen.
  3. Enter the MAC address and Device Key in the portal form.
  4. Paste the playlist URL from your TVRegal activation email into the playlist field, and give it a name such as "TVRegal".
  5. Submit the form, then restart IBO Player on your device. Your channels will load automatically.

If the app still shows an empty list after restarting, close it completely and reopen it — the playlist is fetched at launch, not while the app is running.

Step 2 — Install IBO Player on your device

Pick the section that matches the screen you will actually be watching on.

Android phones, tablets and Android TV boxes

  1. Open the Google Play Store and search for "IBO Player" (or "IBO Player Pro").
  2. Select the official listing and tap Install.
  3. Launch the app and note the MAC address and Device Key it displays.
  4. Complete the portal activation described in Step 1.
  5. Reopen the app — your full channel list and EPG will be waiting.

Amazon Fire TV Stick

  1. From the Fire TV home screen, open Find, then Search, and type "Downloader". Install the Downloader app.
  2. Go to Settings, My Fire TV, Developer Options, and enable Install Unknown Apps for Downloader.
  3. Open Downloader and enter the IBO Player download URL shown on the IBO website.
  4. Let the file download, then choose Install, and Open when it finishes.
  5. Note the MAC address and Device Key, complete the portal activation from Step 1, then relaunch.

Windows PC

  1. Open a browser and go to the official IBO Player site, then download the Windows build.
  2. Run the downloaded installer and accept the default installation options.
  3. Launch IBO Player from the Start menu.
  4. Note the MAC address and Device Key from the welcome screen.
  5. Complete the portal activation in Step 1 and restart the application.

macOS

  1. Download the macOS build from the official IBO Player website.
  2. Open the downloaded .dmg file and drag IBO Player into your Applications folder.
  3. The first time you open it, right-click the app icon and choose Open to clear Gatekeeper.
  4. Note the MAC address and Device Key shown on the welcome screen.
  5. Complete the portal activation from Step 1 and reopen the app.

Samsung and LG Smart TVs

  1. On a Samsung TV open the Samsung Apps store; on an LG TV open the LG Content Store.
  2. Search for "IBO Player" and install it directly — no sideloading is required on either platform.
  3. Open the app and note the MAC address and Device Key on the welcome screen.
  4. Complete the portal activation in Step 1 from your phone or computer.
  5. Close the app fully using the TV remote, then reopen it to load your channels.

iPhone, iPad and Apple TV

  1. Open the App Store on your device and search for "IBO Player".
  2. Install the official app and open it once.
  3. Note the MAC address and Device Key displayed on the welcome screen.
  4. Complete the portal activation described in Step 1.
  5. Force-close the app and reopen it so the playlist is fetched.
Samsung logo — supported by the IBO Player app Samsung
Smart TV logo — supported by the IBO Player app Smart TV
Fire TV logo — supported by the IBO Player app Fire TV
Android TV logo — supported by the IBO Player app Android TV
Android logo — supported by the IBO Player app Android
Apple iOS logo — supported by the IBO Player app Apple iOS
Apple TV logo — supported by the IBO Player app Apple TV
macOS logo — supported by the IBO Player app macOS
Windows logo — supported by the IBO Player app Windows
MAG / STB logo — supported by the IBO Player app MAG / STB
Chromecast logo — supported by the IBO Player app Chromecast
Xbox logo — supported by the IBO Player app Xbox
Phone mock-up showing IBO Player configured for TVRegal
IBO Player installs the same way on phone, tablet and television — one activation per device.

Step 3 — Understanding the two playlist types

The activation portal accepts two formats. TVRegal issues credentials that work with either, so use whichever the portal presents.

M3U / streaming line

A single long URL that contains your username and password already embedded. Paste it into the playlist URL field and give it a name. This is the simplest option and the one most subscribers use.

Xtream Codes API

Three separate fields instead of one: a server URL, a username and a password. Some users prefer it because the server address, login and password stay visible and editable independently.

Whichever you choose, the result on screen is identical — the same channels, the same VOD wall and the same EPG. Your full lineup is detailed on the channels page.

Step 4 — Finding your way around Live TV

With 26,000 channels loaded, the guide will feel busy on first launch. Three settings tidy it up in under a minute.

Hide the categories you do not want

Open Settings, then Manage Categories, and switch off every language and region you will never watch. The guide shrinks dramatically and navigation gets much faster.

Build a favourites list

Highlight any channel and press and hold OK (or the menu button) to add it to Favourites. Your favourites category then sits at the top of the list — for most households ten to twenty channels covers daily viewing.

Use search rather than scrolling

The magnifier icon in the Live TV section searches channel names directly. Typing three or four letters is always faster than scrolling a 26,000-entry list.

Step 5 — Movies and series

The Movies and Series sections work the same way as Live TV but present cover art, synopses, cast listings and release years pulled automatically from the metadata. Series are organised by season and episode, so complete box sets stay tidy. The catalogue refreshes daily, so it is worth checking the "recently added" category rather than assuming a title is missing.

Settings worth knowing about

Parental control

Set a PIN and lock individual categories — the practical way to keep adult sections away from a family television.

Live TV player / VOD player

Switch the decoder between hardware and software. If one particular channel stutters while others are fine, changing this is the single most effective fix.

Manage categories

Show or hide entire groups of channels. The fastest way to make a huge lineup feel manageable.

Clear cache

Clears stored images and metadata. Try this first if artwork stops loading or the guide looks stale.

Auto boot on start

Launches IBO Player automatically when the device powers on — convenient on a dedicated TV box.

Language

Sets the interface language, including French for Quebec households.

Check for updates

Keeps the app current. Run it if a feature described in this guide is missing from your build.

Network

Shows connection status and lets you confirm the device is actually reaching our servers.

Troubleshooting the three common problems

This is almost always the decoder rather than your connection. Open Settings, Live TV Player, and switch between the hardware and software decoders. If the channel still stutters, tell support which channel it is and we will check the source feed.

Local bandwidth contention. Move the TV to a wired Ethernet connection if you can, pause any large downloads, and check nobody else is streaming 4K on the same line. Wi-Fi at the far end of a house is the usual culprit.

The playlist is fetched when the app launches, so a restart is required after portal activation. Close IBO Player completely — not just back out of it — and reopen. If it is still empty, re-check the playlist URL for a missing character.

The MAC address or Device Key was mistyped on the portal. Reopen the app, read both values again carefully, and resubmit. Characters like 0/O and 1/I are easy to confuse.

Setup questions

Android phones, tablets and TV boxes, Amazon Fire TV Stick, iPhone, iPad, Apple TV, Windows, macOS, and Samsung Tizen and LG webOS televisions. If you own any one of those, you are covered.

No. IBO Player has no recording function. If recording matters to your household, it is worth knowing before you subscribe.

The app itself carries a small one-time licence fee paid to IBO, entirely separate from your TVRegal subscription. It is a single payment, not a recurring charge.

No. IBO Player has no multi-screen mode, and a TVRegal subscription authorises one device at a time in any case. Full detail is on the FAQ page.

Yes — each device has its own MAC address and Device Key, so the portal activation has to be repeated. Contact us through the contact page and we will move your line across.

Need a hand with the install?

Send us a WhatsApp message and we will walk you through it live, in English or French, whatever the hour.